Terms and Conditions

Last Updated: August 1, 2024

Welcome to Optimize Mobile Physical Therapy. By accessing and using our services, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read these Terms carefully.

1. Services

Optimize Mobile Physical Therapy (“we,” “us,” “our”) provides physical therapy services, including assessments, treatments, consultations, and other related healthcare services (“Services”). Our Services are delivered by licensed and experienced professionals in accordance with applicable state and federal regulations.

2. Appointments and Cancellations

2.1 Scheduling: Appointments must be scheduled in advance. You can schedule appointments via our website, phone, or email.

2.2 Cancellations: If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice. Failure to do so may result in a cancellation fee. Repeated cancellations may lead to termination of service.

2.3 No-Shows: Clients who do not show up for their scheduled appointment without prior notice may be charged a no-show fee.

3. Payment and Billing

3.1 Payment: All Services are provided on a cash-pay basis. Payment is due at the time of service unless otherwise agreed upon in writing.

3.2 Pricing: Prices for Services are subject to change. Clients will be notified of any changes in advance.

3.3 Refunds: Refunds for prepaid sessions are at the discretion of Optimize Mobile Physical Therapy and are subject to our cancellation policy.

4. Health and Safety

4.1 Client Responsibility: Clients are responsible for providing accurate and complete medical history and information. Failure to do so may affect the quality and safety of the Services provided.

4.2 Medical Conditions: Clients must inform us of any medical conditions, injuries, or limitations before receiving Services.

4.3 COVID-19: We follow all recommended health guidelines to ensure the safety of our clients and staff. Clients are required to adhere to our health and safety protocols, including wearing masks and maintaining social distancing as applicable.

5. Liability and Disclaimer

5.1 Assumption of Risk: By participating in our Services, you acknowledge that physical therapy involves certain inherent risks, including but not limited to injury. You voluntarily assume all risks associated with the use of our Services.

5.2 Limitation of Liability: Optimize Mobile Physical Therapy is not liable for any indirect, incidental, or consequential damages resulting from the use of our Services, except in cases of gross negligence or willful misconduct.

5.3 No Guarantees: We do not guarantee specific results from our Services. Outcomes may vary based on individual conditions and adherence to treatment plans.

6. Confidentiality and Privacy

6.1 Personal Information: We collect and use personal information in accordance with our Privacy Policy, which is available on our website. Your personal information will be kept confidential and used solely for providing Services and communicating with you.

6.2 Confidentiality: All client information, including medical records and personal data, will be kept confidential and will not be disclosed to third parties without your consent, except as required by law.

7. Intellectual Property

7.1 Ownership: All content, including text, images, videos, and other materials provided by Optimize Mobile Physical Therapy, are the intellectual property of Optimize Mobile Physical Therapy and are protected by copyright and other intellectual property laws.

7.2 Use of Materials: You may not reproduce, distribute, or use our materials without our prior written consent.

8. Governing Law and Dispute Resolution

8.1 Governing Law: These Terms are governed by and construed in accordance with the laws of the state in which Optimize Mobile Physical Therapy operates.

8.2 Dispute Resolution: Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be held in the state in which Optimize Mobile Physical Therapy operates.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our Services constitutes acceptance of the revised Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Optimize Mobile Physical Therapy
North Orange County, CA

(714) 942-5612

Clinic Hours:
Monday – Friday: 8am – 5pm

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